Great Tool for Cyber Security Awareness
We use KnowBe4 Security Awareness Training to provide training to our employees about cyber security. We also receive weekly newsletters …
Starting at $0.90 per month per seat
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What is KnowBe4 Security Awareness Training?
KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness…
Recent Reviews
How KnowBe4 Security Awareness Training Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Phishing Simulations (291)9.595%
- Security Reporting (285)8.989%
- Training Content Library (293)8.989%
- Role-based user permissions (261)8.585%
Reviewer Pros & Cons
Video Reviews
18 videos
KnowBe4 Review: KnowBe4 Allows Security Training To Be Customized & Shared Online
04:19
KnowBe4 Review: Network Engineer Is Confident In the Preventive Elements of KnowBe4
04:04
KnowBe4 Review: Security Analyst Finds End-User Success With Security User Awareness Training
02:58
Pricing
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$0.90
Cloud
per month per seat
Gold
$1.05
Cloud
per month per seat
Platinum
$1.20
Cloud
per month per seat
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.knowbe4.com/pricing-kevin…
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- Free Trial
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- Premium Consulting/Integration Services
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What is KnowBe4 Security Awareness Training?
KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness about ransomware, CEO fraud, and other social engineering tactics through a new-school approach to awareness training on security.
The KnowBe4 platform offers multi-language support for the Admin Console and end-user localization options to deliver a more immersive learning experience to users from start to finish.
KnowBe4 provides:
Baseline testing to assess the Phish-Prone™ percentage of users through a free simulated phishing attack
1000+ interactive modules, videos, games, posters and newsletters in a library of security awareness training content
Fully automated simulated phishing attacks, thousands of templates with unlimited usage, and community phishing templates
Enterprise strength reporting, showings stats and graphs for both training and phishing
KnowBe4 has been named a leader in the Forrester Wave™: Security Awareness and Training Solutions, Q1 2022 and Best Feature Set, Best Relationship and Best Value for Price in the Winter 2023 "Best of" Awards.
KnowBe4 Security Awareness Training Features
Security Awareness Training Features
- Supported: Training Content Library
- Supported: Multilingual Training Content
- Supported: Training Gamification
- Supported: Industry-Specific Security Training
- Supported: Individualized Security Training Plans
- Supported: Phishing Simulations
- Supported: Security Reporting
- Supported: Integration with Security Tech Stack
Security Features
- Supported: Role-based user permissions
- Supported: Single sign-on capability
- Supported: Multi-factor authentication
Additional Features
- Supported: Training library with always-fresh content
- Supported: AI-driven phishing and training recommendations
- Supported: User provisioning via Active Directory or SCIM integration
- Supported: SSO/SAML Integration included across all subscription levels
- Supported: Brandable content
- Supported: Upload own content in KnowBe4 LMS
- Supported: Skills-based and security culture surveys
- Supported: Full randomization of phishing simulations
- Supported: Single platform to manage training, phishing, and reporting
- Supported: A dedicated customer success manager for every customer
- Supported: Risk scoring by employee, group, and the whole organization
- Supported: Social engineering indicators showing hidden red flags missed within an email
- Supported: Integration with PhishER, using PhishFlip can immediately flip a dangerous phishing attack into an instant simulated phishing campaign
- Supported: Integration with SecurityCoach to deliver real-time coaching in response to risky end user security behavior
KnowBe4 Security Awareness Training Screenshots
KnowBe4 Security Awareness Training Video
KnowBe4 Security Awareness Training Integrations
KnowBe4 Security Awareness Training Competitors
KnowBe4 Security Awareness Training Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | Arabic, Chinese (Cantonese) - Traditional, Chinese (Mandarin) - Simplified, Chinese (Mandarin) - Traditional, Czech, Danish, Dutch, English (Australia), English (Great Britain), English (United States), Finnish, French (Europe), French (Canada), German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese (Brazil), Portuguese (Europe), Romanian, Russian, Spanish (Europe), Spanish (Latin America), Swedish, Thai, Turkish, Ukrainian, Vietnamese |
KnowBe4 Security Awareness Training Downloadables
Frequently Asked Questions
Cofense PhishMe, Infosec IQ, and Proofpoint Security Awareness Training are common alternatives for KnowBe4 Security Awareness Training.
Reviewers rate Phishing Simulations highest, with a score of 9.5.
The most common users of KnowBe4 Security Awareness Training are from Mid-sized Companies (51-1,000 employees).
KnowBe4 Security Awareness Training Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 5% |
| Mid-Size Companies (51-500 employees) | 75% |
| Enterprises (more than 500 employees) | 20% |
Comparisons
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Reviews and Ratings
(1032)Attribute Ratings
- 9.5Likelihood to Renew
- 9.1Availability
- 8.8Performance
- 8.6Usability
- 9.4Support Rating
- 8.5Online Training
- 8.8In-Person Training
- 8.4Implementation Rating
- 8.1Configurability
- 8.4Product Scalability
- 8.8Ease of integration
- 8.2Vendor pre-sale
- 8.6Vendor post-sale
- 8.6IT Service Provider Project Management
- 8.9Professional Services
- 8.1Contract Terms and Pricing Model
Reviews
(1-25 of 480)Companies can't remove reviews or game the system. Here's why
April 16, 2024
KnowBe4 raising the bar for email security
For phishing awareness and training. We monitor our phishing propensity and compare it to industry trends provided by KnowBe4. We have integrated the ecosystem using the button in Outlook in order to report phishing campaigns. We have considered the training and sampled it in the past although not rolled this out to staff.
- Country specific phishing campaigns
- Benchmarking of phishing propensity for an organization
- Awareness training
- We do experience friction with getting campaigns through our email gateway especially with respect to getting accurate statistics
April 12, 2024
KnowBe4 Security Awareness Training review
annual and ongoing security awareness training with specialized training for specific users. also utilize phishER email inbox. modstore videos such as 'inside man' for employees to watch at leisure.
- automated emails
- specialized targeted training
- training is not too long
- easy to manage
- better more defined reporting metrics
- bring back safe emails from phishER
February 06, 2024
One-Stop Security Awareness
Legal, regulatory, and contractual obligations call for training personnel on various topics based on roles and responsibilities. Although I work for a small company, these requirements apply to us as well. KnowBe4 provides an LMS platform that includes content on a wide range of topics, allows managing training campaigns based on user groups we define, and allows us to add or customize content the way that works best for us. They also provide timely content in the form of emails and signage to address threats as they are hitting the headlines. Additionally, we use their simulated phishing tools to ensure our users are prepared to identify and report potentially malicious emails.
- Role-based training options
- Training campaign management and reporting
- Phishing simulations
- Uploading your own SCORM content can be problematic with what seem like arbitrary restrictions (e.g. file size, quiz word count, etc.)
- Content that once was available at our level was taken away so that they could repackage it as a new "product" for an additional cost. They should have grandfathered in existing clients.
- Reporting capabilities (key for compliance artifacts) should be better designed with flexibility for users to present content in a manner suited to their specific circumstances
January 31, 2024
Honest user Review of KnowBe4 Security Awareness Training
As a security engineer, i perform security awareness training annually for my organisation to fulfil compliance requirement. This tool is so user friendly for admin as well as users. Pre-loaded modules are easy to select and initiating training is also very easy. Most important we can customize trainings as per our needs and can initiate trainings to only those users/groups that whom we want as per company's requirement. Also, after trainings completion tracking and sharing reports is also very user friendly with the management. If someone fails the training then we can also enrol them for re-training so that compliance requirement is fulfilled. Great tool for everyone.
- Creating Groups as per existing teams in our company
- Performing Security awareness training enterprise-wide.
- Performing simulation test to check the awareness.
- Can't upload custom assessment questions
- API integration is very limited.
- Custom training options are very limited.
January 22, 2024
Solid security training and synthetic phishing
We used KnowBe4 Security Awareness Training for our staff onboarding training (for foundational cyber security training), as well as synthetic phishing exercises. It allowed us to get a feeling for how well the training for being received and understood. Our IT team also had access to additional training videos for skill enhancement and uplift.
- Interesting content
- Great reporting
- Easy to administer
- Customization
- Corporate branding
- More granular licensing tiering
January 20, 2024
KnowBe4
KnowBe4 Security Awareness Training we use for phishing campaigns and training for our end users. since we are a healthcare company, phishing is a huge problem and a way hackers to access sensitive PHI info. We use Knowbe4 for monthly simulated phishing attacks to see if our users understand and notice phishing type emails that hit their inbox.
- videos classes
- phishing campaigns
- notifications within admin panel
January 20, 2024
Great Product, Great Support, Great Outcome
We use KnowBe4 as our staff training programme. We set up monthly phishing test as our aim is to have 0% click-throughs. Every quarter (3 monthly), we set-up modules for all staff to complete. The modules for each training depends on the topical issue at the time. Game modules are particularly well received. Staff have found the training to be useful not only in doing their day-to-day tasks but also out side of work.
- Comprehensive Content: KnowBe4 offers a wide range of content covering various aspects of cybersecurity, including phishing attacks, social engineering, malware threats, and more. The training modules are designed to be comprehensive and address different facets of security awareness.
- Interactive Learning: KnowBe4 incorporates interactive elements into its training, making the learning experience engaging and memorable. Interactive formats, such as quizzes, games, and interactive scenarios, enhance staff participation and knowledge retention.
- Customization Options: KnowBe4 offers customisation options, allowing us to tailor our training content to our specific needs. This adaptability ensures that the training aligns with our organisation's security risks and requirements.
- The ability to control the phishing test mail headers on KnowBe4 that obviously identify them as coming from KnowBe4 and it makes these tests easy to circumvent. It is trivially easy to just make an outlook rule for "If mail header contains word 'KnowBe4' -> move to spam" and users never have to deal with these ever again.
- Easier to change campaign dates/duration without having the need to create a new one if an existing campaign is set to run at a particular period.
January 20, 2024
Great Training Product!
We use it to send fake phishing emails and track how many employees click on the fake email. We also use it to train our employees on what phishing emails are and how to spot them and report them. This helps keep the company and all our data safe in case a real phishing email pops up. The visuals are also very useful to look at individuals, departments, and their risk scores.
- Great training videos and questions
- visuals to help see who can improve or needs more help
- great information on how to spot scam emails and keep yourself and company safe
- It takes a while for visuals to update after changing information
- maybe add more report options
- make it easier to work with and change visuals/graphs
January 20, 2024
Great System for the Price
We require all new hire to complete this training to mitigate any risk of company information being breeched.
- When the assessments are completed we can determine the level of risk associated with the user.
- We can provide additional training based on the risk levels of users
- The training provides real world examples of how easy it is to experience a security breach and how to recognize them.
- Creating user ID's are a challenge if a user does not have a company email address. If the user ID could be created without a company email it would be more user friendly initially
January 20, 2024
KnowBe4 works in D83!
We use KnowBe4 to train all our staff on cybersecurity. The training provides our staff with practical knowledge and skills to recognize phishing emails and prevent our district from a cyber attack. Our district’s baseline phish-prone percentage was 13.9%, but our current phish-prone percentage has gone down to 5.3%. Staff who have successfully reported the most phishing emails, have the fewest number of clicks on phishing emails, completed all training modules on time, and have the lowest phish-prone percentage received a special gift.
- Trains staff in real time
- Uses real world examples to train staff
- Has a variety of training modules
- Training that is geared toward our industry-Education
- Use language that is geared toward its audience- Teachers
- Have verification logs for staff who claim they actually passed a simulation, but got enrolled in remedial training.
January 12, 2024
Great product with lots of options for managers and users!
We use KnowBe4 for phishing testing and training. It helps to educate the population and stop preventable attacks. There are a good number of modules and various entertaining options, and the anti-phishing tests are relevant to what we experience in "the wild." We deploy simulations and training across our campus and to specific groups to strengthen our security response.
- Phishing simulations
- Phishing reporting
- Training
- Phishing report data
- Phishing report follow-up
- Focused searches for specific training
January 12, 2024
SAT from KB4
Mainly bi-monthly training sessions + continuous phishing simulations.
- language support
- reporting capabilities
- enduser portal
- excluding users that are long-term absent
- reporting capabilities eg who failed x trainings per department or country
January 12, 2024
Knowbe4 used in Europe
We use it primair for security e-learning, phishing simulation (making also use of the Phishing button in outlook, and to provide some self developed compliance trainings to our users.
- Large offering of training modules
- Many with subtitles in Dutch
- Training modules are more USA market focussed, would like to see more european focussed training modules.
- Notso good suport for multiple domains setup.
January 12, 2024
KnowBe4 a great source for security awareness training materials
KnowBe4 is our source for security awareness training contents. Their vast library of multi-language training modules allows us to easily train our employees accross all countries with the same training contents. We specially like the episode-like series training because of its high-end production and also because it makes it easy and fun to learn about cybersecurity.
- Great variety of contents
- Easy to navigate platform
- Multi-language training modules
- Episode-like series training
- Downloadable multi-language SCORM functionality missing
- Seasonal training materials (New Year, Spring, Summer, Back to school,...) are few or non-existent
- "For you" recommendations based on library picks functionality missing
January 10, 2024
KnowBe4 is an outstanding value and easy to use
All employees take cyber security awareness training during onboarding, and subsequently if they've clicked a link or opened a document in a phishing campaign. Periodically we easily send out short training sessions for a specific topic based on need because of a new attack vector or because a particular type of phishing campaign is more successful than others.
- explains cyber topics understandably
- provides timely questions during training to reinforce learning
- provides outstanding phishing campaigns that are extremely easy to administer
- integration of the Phish Alert button in an easily accessible location in web Outlook and on mobile devices
- provide a multitude of small, short topics that can be consumed quickly and easily replacing the annual 20 to 40 minute sessions with many 2 to 4 minute snippets over the year.
January 04, 2024
Help Turn Your Users into Human Firewalls!
We use the Security Awareness training to help educate our users on detecting malicious emails to PREVENT unauthorized access to our systems. Our goal with the software is to create a "human firewall" and if we can get our end users to be smart enough to determine that an email truly is malicious and NOT click on it (and report it using the PAB and PhishER) then we know we've made an impact on them and they will hopefully not click on an email.
- Real World Examples - Many of the training modules show Kevin Mitnick actually gaining access to a machine showing how one click can allow a malicious actor access to a machine or network.
- Up-to-Date content - They are always adding new training and phishing examples.
- The ability to schedule training and phishing tests.
- More frequently updated phishing templates. Yes they are updated regularly, but I would like to see them updated with more frequency.
November 27, 2023
The Benefits of Time-Saving Software
We use it to train users on emerging cyber issues and also as our phishing test and management.
- Easy to use interface
- Manages the phishing test and reporting well
- Provides a fast, streamlined way to look at potentially malicious emails
- Maybe make it easier to find documentation, or maybe advertise what KnowBe4 Security Awareness Training can do but currently isn't
- The ratings for Phishing email templates sometimes have high stars for obviously fake emails
October 31, 2023
The training every business needs
We using KnowBe4 for phishing awareness and training. it's a great tool for training people about phishing, to be aware of any type of scam or fraudulent emails, and computer security in general.
- the phishing emails are setup very well. they strike the right balance of giving the signs of a phishing email but not being too obvious.
- some of the backend administration is very intuitive.
- the support is very good. they reach out consistently to make sure it's a good experience.
- some of the backend features aren't as intuitive as they should be.
- some of the reports could use some improvement.
October 27, 2023
KnowBe4 Security Awareness Training - When you're serious about Security Awareness for your organization
Score 10 out of 10
Vetted Review
Verified User
We use KnowBe4 Security Awareness Training to educate our staff on Security Awareness Training and to test their level of retention by utilizing phishing campaigns. If our staff fail the phishing campaign, we automatically enroll them in additional security awareness training campaign to reenforce their training and hopefully increase their security mindedness. When we first started using KnowBe4 Security Awareness Training, our company's vulnerability was approximately 28%. After 6 months of using KnowBe4 Security Awareness Training, that vulnerability percentage dropped to approximately 3%. Maintaining awareness and training and enforcing it with periodic phishing campaigns helps keep our company safe.
- Raises awareness of different types of phishing emails used by bad actors
- Helps end-users identify phishing or malicious emails
- Reduces the number of helpdesk support tickets submitted from users accidentally falling victim to phishing emails
- Would like to see easier integration with Active Directory / Azure
- Would like to have better instructional direction for creating custom phishing material
- Would like to see a better, more up to date user interface ( modernize )
October 26, 2023
A good solution for most organizations looking to expand on their security culture and training.
Training modules from KnowBe4 are uploaded into our company LMS and assigned to users through our internal portal. Training records are tracked and noted for each employee within the LMS portal. The format provided by KnowBe4 is compatible with our LMS solution, so integration is a very easy process for our Teams.
- Phishing related training.
- Smishing related training.
- General best practices.
- Some trainings are too lengthy.
- Many of the the trainings are very corney and over exaggerated.
October 26, 2023
Great tool to keep your organization safe and prepared!
KnowBe4 has been a key tool in helping end users be better prepared to identify security issues like phishing. Our user risk scores have dramatically decreased since we onboarded KnowBe4 as we ensure that all users are completing their regularly assigned training and it's often discussed at many different company-wide meetings.<br><br>People generally know what to look for and how to safeguard themselves and the organization by being better prepared. Looking back to several years ago, we were in a much worse situation and our user risk scores were much higher. Now that everyone is up to speed we find that the phishing emails are often not clicked by most users.
- Short and focused training
- Includes basic quizzes about the information in the training
- Easy to follow along
- Many short and easy to watch videos that help train users
- Some interactive games are also available to use for the training modules
- The platform has been very beneficial to our organization and I would highly recommend it for other organizations - both large and small.
We used KnowB4 for all of our email phishing campaigns. We run our campaings once a month on average and can target groups of employees that are either more susceptible to falling for an phishing email or employees more likely to be a target of a phishing attack.
- Phishing Campaings
- Targeted audience
- Forcing more training for employees that need it.
- KnowBe4 is an overall good product wih very few flows.
October 26, 2023
KnowBe4: Strengthening Cybersecurity Awareness and Resilience
KnowBe4 Security Awareness Training is the platform we use that educates and trains employees on cybersecurity. It includes a phishing simulation tool that sends simulated phishing emails to test users' ability to recognize and respond to attacks. The tool generates reports to identify weaknesses and target training efforts. KnowBe4 also offers training modules on social engineering, password security, and more. By regularly conducting simulations and providing comprehensive training, KnowBe4 helps organizations strengthen their cybersecurity defenses and reduce the risk of falling victim to phishing attacks.
- Provide a phishing reporting tool
- Constant update of training modules
- Integrates with our HR platform
- User risk measurements are not accurate.
- Training content can sometimes be outdated.
- Some of the training aren't very relevant.
We use KnowBe4's security awareness training and phishing simulation capabilities. We currently conduct both training and phishing simulations on a quarterly basis to respond to the challenge of real phishing campaigns. KnowBe4 is a great tool that lets us manage training/phishing simulations effectively while also offering excellent reporting capabilities.
- Reporting
- Phishing simulations
- User management
- Training options can feel limited in the modstore
October 25, 2023
KnowBe4 SAT Review
We are using the system as it is recommended by KnowBe4 - according to ASAP. We are implementing simulated phishing attacks, training programs, analyzing results, working with most risky users. We hope the product will help our Company to increase security awareness level.
- Really nice videos.
- Material updated quite frequently.
- Reminding messages stimulate users to pass trainings.
- It would be good to make it possible to put in templates (email, notification) pictures (jpg and gif files) directly without web links. It would make notification messages more nice and simplify picture adding process. Also it would solve the whitelisting issues with blocking the links inside the messages.
- It would be nice if the templates had the same fonts as in MS Word/Outlook. Sometimes it is too complicated to make the phishing email similar to corporate emailing style.
- Initial user registration process in the training system is too complicated. E.g. user has to create the password even in case of password-less technology is implemented.